Technical Support
Whatever level of service is required – from system start-up, equipment servicing, emergency response, turnkey responsibility via hardware support agreements to in-house staff support – SencorpWhite’s Customer Support Service (CSS) can help.
The CSS technical support engineers are trained to handle the complete job from electronics to electromechanical hardware to controls. 20 CSS support engineers are strategically located throughout North America to provide rapid response to your on-site needs.
Services include:
• Installation
• Relocation
• Preventative maintenance
• Troubleshooting
• Service calls (contract or by the hour)
• Hardware and software support agreements
• Equipment and system audits
• Guaranteed response times
• Live 24/7 technical support hotline
Experienced and knowledgeable technical support engineers can assist in a clear and concise manner. SencorpWhite recognizes that a customer’s time is valuable and will make every effort to answer questions promptly.
SencorpWhite can be reached Monday-Friday, 8AM-5PM Eastern U.S. Time Zone.
Contacts for technical questions:
Email
Phone: 508-771-9400 x 7346
Fax: 508-790-1961